Return + Exchange Policy
RETURN + EXCHANGE POLICY
We understand that sometimes your ONEPEACECO swimwear may not fit as expected, and we apologize for any inconvenience caused. If you need to initiate an exchange or a refund please reach out to us via email at onepeacecompany@gmail.com with your order number and the reason for your exchange or refund. We kindly request that you return the swimwear within 30 days from the date you received your swimsuit. We are here to assist you and ensure you find the perfect fit.
To ensure a smooth return process, please make sure to return all items in their original unworn condition, unwashed, and clean, with all tags and hygienic liner intact. Please do not remove the hygiene seal, as returns will not be accepted if it has been removed. ONEPEACECO kindly asks that customers cover the shipping costs for returned merchandise.
We recommend using a traceable delivery method to ensure the safe return of your items to us. Please note that we cannot be held responsible for any loss or damage to parcels during the return process. If items do not meet the Conditions of Return for our change of mind policy, we will notify the customer accordingly. However, we are pleased to cover the shipping costs for sending back a new, exchanged product. All sales on all of our items are final sale.